Privacy policy
Caribbean Legacy respects your privacy and handles personal information responsibly and securely.This Privacy Policy explains what personal information we collect when you visit our website, contact us or work with Caribbean Legacy, why we collect it, how we use it and what rights you have regarding your personal data.
Who we are
Caribbean Legacy is a full-service marketing and communication agency based in Curaçao, working with organizations throughout the Caribbean.
Caribbean Legacy is responsible for the personal information processed through this website and as part of our business activities.
Caribbean Legacy B.V.
Dianastraat 13a, Willemstad
Curaçao
info@caribbean-legacy.com
What information do we collect?
The information we collect depends on how you interact with Caribbean Legacy.
Information you provide to us
When you contact us through our website, email or another communication channel, we collect the information you provide. This can include:
- your name;
- email address;
- telephone number;
- company or organization;
- job title;
- the content of your message or inquiry.
When you become a client, supplier or business partner, we also process information required to manage our professional relationship. This includes relevant contact details, project information, agreements, proposals, correspondence and invoicing or administrative information.
We only collect information that is relevant to the purpose for which it is needed.
Information collected through our website
When you use our website, certain technical and usage information is collected through our website and the tools connected to it.
This can include:
- IP address;
- browser and device information;
- pages visited;
- time spent on the website;
- referring website or source;
- interactions with the website;
- cookie preferences.
We use this information to operate the website, understand how it is used and improve its performance and user experience.
For non-essential analytics or marketing cookies, information is collected according to the preferences you select through our cookie settings.
How do we use your information?
We use personal information to:
- respond to questions and inquiries;
- communicate with clients, potential clients, suppliers and business partners;
- prepare proposals and provide information about our services;
- manage projects and client relationships;
- manage agreements, payments, invoices and business administration;
- operate and maintain our website;
- understand how visitors use our website;
- improve our website, services and communication;
- measure the effectiveness of our marketing activities;
- protect our website and digital systems;
- comply with legal, financial and administrative obligations.
We process personal information only when there is a valid reason to do so. Depending on the situation, this is based on your consent, the performance of an agreement, a legal obligation or a legitimate business interest.
Cookies and analytics
Our website uses cookies and similar technologies.
Necessary cookies support essential website functions and can be used without requiring additional consent. Analytics and marketing cookies are only activated in accordance with the cookie preferences you select where consent is required.
Analytics information helps us understand how visitors find and use our website, which pages are most relevant and where the website can be improved.
You can change your cookie preferences at any time through the cookie settings on our website.
For more information about the cookies we use, please review our Cookie Policy.
Who do we share your information with?
We do not sell personal information.
We share personal information with service providers only when this is necessary to operate our website, run our business or provide our services.
These service providers support areas such as:
- website hosting and maintenance;
- website analytics;
- email and communication;
- cloud storage and file management;
- business administration and accounting;
- marketing and advertising tools.
Service providers only receive the information necessary to perform the relevant service.
We also disclose personal information when we are legally required to do so or when disclosure is necessary to comply with a lawful request from a government or regulatory authority.
International data processing
Some of the digital platforms and service providers we use operate internationally. As a result, personal information can be processed or stored outside Curaçao.
When we use international service providers, we take reasonable steps to ensure that personal information is handled securely and in accordance with applicable privacy requirements.
How long do we keep your information?
We do not keep personal information longer than necessary for the purpose for which it was collected.
Information submitted through an inquiry is retained for as long as necessary to respond to the inquiry and manage any resulting business relationship.
Information relating to clients, suppliers, projects, agreements and invoices is retained for as long as necessary for our business administration and to meet applicable legal, financial or contractual requirements.
Website and analytics information is retained according to the settings and retention periods of the relevant systems we use.
When personal information is no longer required, we delete or anonymize it where appropriate.
How do we protect your information?
We use appropriate technical and organizational measures to protect personal information against loss, unauthorized access, misuse, alteration or disclosure.
Access to personal information is limited to employees and service providers who require that information to perform their work.
While we take reasonable precautions to protect personal information, no website, online platform or electronic communication system can guarantee complete security.
Your privacy rights
You have the right to know how your personal information is being used.
Under applicable privacy legislation, you can:
- request information about the personal data we process;
- request access to the personal information we hold about you;
- ask us to correct inaccurate or outdated information;
- request deletion of information that is no longer necessary or is being processed without a valid reason;
- object to certain forms of processing;
- withdraw your consent where processing is based on consent.
To exercise one of these rights, contact us using the details provided below.
We can ask you to verify your identity before processing a request to ensure personal information is not disclosed to the wrong person.
If you believe your personal information has not been handled correctly, you can also contact the College Bescherming Persoonsgegevens Curaçao (CBP), the supervisory authority for the protection of personal data in Curaçao.
Third-party websites
Our website contains links to external websites and online platforms.
When you follow a link to another website, that organization’s own privacy policy applies. Caribbean Legacy is not responsible for how external websites collect, use or protect personal information.
We recommend reviewing the privacy policy of any external website before providing personal information.
Changes to this Privacy Policy
We update this Privacy Policy when our website, business activities, digital tools or applicable privacy requirements change.
The most recent version is always available on this page.
Contact us
If you have questions about this Privacy Policy, want to know what personal information we hold about you or want to exercise one of your privacy rights, please contact:
Caribbean Legacy B.V.
Dianastraat 13a, Willemstad
Curaçao
info@caribbean-legacy.com